FAQ
In case you've forgotten your password, simply click the ‘Forgot Your Password?’ link located beneath where you input your password. You'll need to respond to the secret question you picked when registering. After this, you'll receive a notification indicating your password has been reset and you can login as usual. Additionally, you'll get an email confirming this change.
Once you register, we’ll send an email to the address you provided to greet you. This email contains a link for you to verify your account, which is crucial to ensure you get all our emails about newly available games and promotional offers.
If your game happens to freeze, you can close it by using the Task Manager on a Windows device or the Activity Monitor on a Mac. You can press CTRL + ALT + DEL to access Task Manager, then stop the program. When you sign back in, your game will continue from where you left it.
Ensure that you have properly logged out from your last session. It’s also a good idea to verify this by accessing the instant version of the Bdmbet casino and hitting the logout button there.
Here's a guide to disable pop-up blockers on your browser:
– For Internet Explorer, open the program, click on Tools, then Internet Options, navigate to the Privacy tab where you'll uncheck Block pop-ups, and confirm by pressing OK.
– For Google Chrome, start by opening Chrome, head to Settings, then go to Show advanced settings, followed by the Privacy section where you'll find Content settings. Select Allow all sites to show pop-ups and hit OK. After doing this, restart your browser.
To redeem your bonus, visit the Cashier area, proceed to the Bonuses Section, type in the coupon code, and hit Submit. Your bonus will then be available for use!
Normally, you can use your bonus to play Slots and Scratch games. However, specific promotions might have different rules, so be sure to consult our Bonus Policy for the exact details.
You can check what you need to wager before cashing out your bonus in the Bonuses section of the Cashier. Keep in mind that different promotions come with differing requirements, so reviewing our Bonus Policy is recommended to ensure clarity.
When you decide to make a real money deposit at Bdmbet casino, you'll find the procedure quite simple. We accept various payment methods such as credit or debit cards, Neteller, Skrill, and numerous digital payment solutions. The available options depend on your location and are listed in the Deposit section of the Cashier, which varies by country.
For your first withdrawal request, some documents are needed to confirm your account for safety reasons. Please provide a utility bill (issued within the last 6 months), a copy of your credit card (masking the middle 8 digits), a valid ID like a Passport or Driving License, and if relevant, your E-Wallet details. We aim to verify these within 12 hours, but feel free to reach out if you wait longer than 48 hours without feedback.
Expectations for bank transfers are set at a maximum of 5 business days. For detailed timelines of funds arriving in your account, consult the Withdraw section of the Cashier.
Should you face an error stating there's an active bonus when you try to withdraw, take a look at the Bonuses section of the Cashier to confirm all requirements for the bonus have been satisfied. Once you've cleared those, you're free to withdraw your funds.
At Bdmbet casino, you have the ability to establish deposit limits and other control settings to play responsibly. These options can be found in the personal settings section of the cashier and under Account Limitations. Detailed information is accessible on our Responsible Gaming page.
Any fees that might be applicable in relation to deposits or withdrawals will be clearly indicated during the respective transaction procedures at the Bdmbet casino. Bdmbet casino .